FAQ
Why can't I open the downloaded file?
The downloaded files are in PDF format. To open them, you need a program that can read PDFs (e.g. free Acrobat reader).
Why can't I find the downloaded file?
If you can't find the PDF after the download is complete, check the downloads folder or check the destination folder for the download, as it may have been saved elsewhere than you thought.
Why can't I download the PDF?
It is recommended that you use Chrome or Mozilla for efficient downloads.
Because all of the graphics are available in high quality (which can result in a larger file size), you may have to wait for a short time (up to half a minute) for the PDF to appear after clicking the download button. In addition to the size of the files, the speed of the download also depends a lot on the speed of your internet connection. So, if you find the download slow from a mobile device via Wi-Fi, try a desktop computer with a faster internet, because ideally, even the largest file can be downloaded in a matter of seconds.
You may also not have enough space on your device to download the file. You may want to check that your storage is full.
What is the reason the download starts but stops?
This error might be caused by an Internet connection. In this case, you may want to download from a desktop computer by connecting a network cable. Wi-Fi and 4G in many cases provide uneven signals, so downloads may be interrupted.
Why don't I see special prices as a Patreon supporter?
In order to see the discounted prices listed in the webshop, you must log in via my Patreon page by clicking on the current link.
